Privacy Policy
This Privacy Policy explains how LEARVIA EDUTECH CENTRE collects, uses and safeguards personal data when you access our websites, free experiences, digital educational products and related services.
1. Who we are
LEARVIA EDUTECH CENTRE (SSM Registration No. CT0169863-A) provides online education and digital services in Malaysia. For privacy enquiries, contact learviaedutech@gmail.com.
2. Information we may collect
Depending on the service, we may collect names, contact details, login identifiers, course enrolment information, relevant parent/guardian details, learning activity and progress records, quiz responses, customer support messages, purchase and transaction references, and basic website analytics or technical information.
Payment card details entered on a third-party hosted payment page are processed by the relevant payment service provider according to its own privacy practices. We do not ask customers to send card numbers through WhatsApp.
3. Why we use information
- To register users, deliver purchased courses and maintain access.
- To provide learning progress features, reports and customer support where applicable.
- To handle payments, receipts, refunds, disputes and accounting records.
- To maintain security, prevent misuse, improve website reliability and comply with applicable laws.
- To send promotional updates only where permitted and with applicable consent or opt-out choices.
4. Children and parents
Our student learning services may involve minors. Parents or legal guardians should assist with registration and provide information only where authorised. We endeavour to limit collection to what is relevant for educational access and related support.
5. Sharing information
We may share relevant information with service providers that help operate our website, hosting, course platform, payment processing, communication and analytics, subject to appropriate safeguards, and with authorities where legally required. We do not sell customer personal data.
6. Security and retention
We use reasonable administrative and technical safeguards. Information is retained only as long as needed for the purposes described, business records, dispute handling or legal obligations, after which it is deleted or anonymised where practicable.
7. Access, correction and requests
You may contact us to request access to or correction of your personal data, to enquire about our processing practices, or to withdraw consent where applicable. Requests may be subject to identity verification and legal exceptions.
8. Cookies and external links
Our websites may use necessary browser storage, cookies and analytics. External websites and payment pages have their own terms and privacy notices.
9. Updates
We may update this policy as our services change. The version published on this page will apply from its displayed effective date.